Have Questions?

Contact us at education@haaonline.org for further assistance

Event Date(s)

IROP (Thurs, Fri, Sat)
Thursday, May 28, 2020 08:30 AM

IROP (Thurs, Fri, Sat)
Wednesday, October 28, 2020 09:30 AM

Independent Rental Owner Professional (IROP)



The Independent Rental Owner Professional (IROP) designation program is offered to the rental owner who manages their personally-held multifamily property or properties. Independent rental owners who take the IROP course will learn the many business practices of professional property managers and can now earn the IROP designation after completing the course of study and passing the online exam. IROP designates learn:

• How to improve efficiency of your operation
• The best management practices, developed over time, by property management companies
• How to comply with federal laws and regulations to avoid fines and penalties
• Ways to increase revenue and reduce expense

  • Employees
  • Preparing the Property
  • Rent
  • Marketing
  • Handling Objections
  • Applications
  • Screening
  • Rental Agreements & Lease Forms
  • Moving In
  • The End of the Lease Term
  • When Resident Problems Arise
  • Evictions
  • Resident Retention
  • Maintaining Property Value
  • Maintenance
  • Code of Enforcement
  • Financial Management
  • Taxes
  • Protecting The Investment

2019 Program Schedule:

Summer: Thursday-Saturday, May 30-June 1st; 10:00am-3:00pm
Fall: Thursday-Saturday, October 31-November 2; 10:00am-3:00pm

Online version: Various 2019 dates.  For more information, please refer to the schedule on the National Apartment Association's website.


Program Fee: