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Education & Meetings

 
Tuesday, September 25, 2018 08:30 AM 
Leasing 101 -(Day and a half)
An in-depth introduction to the apartment industry for new leasing professionals as well as those individuals looking to learn more about the industry as a career. This day and a half program with topics covered include:

  • Greeting & qualifying the customer
  • Executing the lease contract
  • Overcoming objections and closing techniques
  • An overview of fair Housing and more.

Students who complete the course will receive a certificate, as well as a listing of placement agencies and management companies that are members of HAA.

If you are not working for a member company of HAA download this registration form www.haaonline.org/images/programs/pdf/leasing101_2018.pdf

Thursday, September 27, 2018 11:30 AM 
Political Action Committee Luncheon

Topic:

Cost: This event is open to all HAA PAC members at a cost of $30 per person. Nonmembers of the PAC may attend for $40 per person.

Time: Registration begins at 11:30 a.m., lunch and program begin at Noon.

Directions: The Dinerstein Reed Prokop Education Center's Camden and Michael Stevens Interests Room is located on the second floor of the HAA/HAF Office Building, 4810 Westway Park Blvd., east of Clay Road and Sam Houston Pkwy.

Any questions and/or registrations should be directed to Alpa at apatel@haaonling.org or at 713-595-0302.

More information on HAA PAC can be found at www.haaonline.org/HAABGF/


Thursday, September 27, 2018 03:30 PM 
Go Getters Happy Hour
Join the Go-Getters and help strengthen your association with new members and new involvement. New & prospective members are welcome! Visit the Go-Getters Corner at www.haaonline.org/gogetters for tips and tools for recruiting.

Friday, September 28, 2018 11:30 AM 
ACES September Luncheon
Topic TBA

Please note that this program is open only to executives in property management (Owners, Presidents, Regionals, Supervisors, Marketing/Training Directors, etc.). Eligible attendees to ACES luncheons are permitted to invite any of their staff to the programs, provided the registration also includes at least one person at the Supervisor level or above.


Tuesday, October 09, 2018 08:30 AM 
NALP I: Bringing in New Residents: Be Prepared
This course focuses on the skills needed to deliver exceptional leasing support. From personal organization and time management to teamwork and technology, the top leasing professional applies these talents to a successful outcome for prospective residents.

Tuesday, October 09, 2018 01:00 PM 
NALP II:Marketing and Maintaining Your Community
Explore the importance of image, reputation and brand in well-maintained communities. The course covers a detailed list of what keeps a community in peak showable condition, along with the importance of a robust and varied marketing approach for maximum exposure.

If you are taking this as a standalone course, please arrive to our facility by 12:30 p.m. in the event the morning course finishes early

Tuesday, October 09, 2018 04:00 PM 
Onsite Goes Offsite - Fort Bend Happy Hour

Due to limited seating, this meeting is open to property management only.

"Networking means the act of exchanging information with people who can help you professionally."

Onsite Goes Offsite in Fort Bend - Calling all Fort Bend and surrounding area onsite personnel. Please join us for a little networking and fun!

Come meet your fellow industry peers. Your first drink is on us!



Wednesday, October 10, 2018 08:30 AM 
Industry Math
A New curriculum authored by NAA, this half day workshop is an excellent opportunity to sharpen your mathematical skills in preparation for attending any of the credential programs. From calculating percentages, to converting fractions (remember those?) to understanding averages and more, this is your chance to "go back to school" in a relaxed and low-stakes environment. Learn how various mathematical calculations influence operations and get introduced to the more advanced concepts you'll need to know to advance in your industry career.

Thursday, October 11, 2018 08:00 AM 
Lake Jackson - Leasing 101 (FULL DAY)
An in-depth introduction to the apartment industry for new leasing professionals as well as those individuals looking to learn more about the industry as a career. This FULL day program covers topics including:

  • Greeting & qualifying the customer
  • Executing the lease contract
  • Overcoming objections and closing techniques
  • An overview of fair Housing and more.

Students who complete the course will receive a certificate, as well as a listing of placement agencies and management companies that are members of HAA.

If you are not working for a member company of HAA download this registration form https://www.haaonline.org/outlyingleasing101/

Thursday, October 11, 2018 09:00 AM 
APPLE: Core - Session VI
Sales Isn't for Sissies With Katie Rigsby This three part, interactive program uses the acronym SISSY to highlight what it takes to be successful in sales. Learn the Do's and Don'ts of social media marketing and what you can do to market your community for FREE! Participants will be challenged to share common customer objections and work together to create thoughtful and understanding responses in order to overcome the objection and bring the sale to a close. Attendees will learn how important a positive customer experience is to reducing turnover, increasing occupancy and maintaining a positive reputation. Whether you're a management company, owner or vendor you don't want your team to miss this session of motivation and education! Key Takeaways: Learn how to become a more effective sales person and increase occupancy Master the art of overcoming objections to seal the deal Understand how effectively using social media can reduce turnover and increase traffic Recognize the key

Friday, October 12, 2018 08:00 AM 
HAA NEXT: Professional Development Breakfast


Tuesday, October 16, 2018 08:30 AM 
NALP III: Why Your Competition Matters
A loyal and satisfied resident is at the heart of this course. The leasing professional is a critical component in inspiring and maintaining loyalty but must also understand the role of competitors and their offerings. This knowledge must be complete, accurate and timely.

Tuesday, October 16, 2018 08:30 AM 
CAMT HVAC Maintenance & Repair (2 days)

Course Dates:

The Heating, Ventilation, and Air Conditioning Maintenance and Repair course teaches students how various heating and air conditioning systems work, as well as how to maintain and repair these systems.

Topics include: œ Air Conditioning Safety œ Key Air Conditioning Tools œ Refrigerants and Their Special Properties œ The Air Conditioning System œ Simple Fixes œ Refrigeration Cycle Repairs œ Electrical System Repairs œ Air Distribution System Repairs œ Unit Replacement œ SEER 13 This individual CAMT module can be taken as stand-alone seminar for only $165 or sign up for the entire CAMT program for only $795

Tuesday, October 16, 2018 01:00 PM 
NALP IV: Relevant Laws and How to Apply Them
This course teaches a full spectrum of fair housing and ADA compliance for both prospective and current residents. In addition the course covers law applying to prospect screaning, application verification, the lease and lease addenda.

If you are taking this as a standalone course, please arrive to our facility by 12:30 p.m. in the event the morning course finishes early

Thursday, October 18, 2018 08:30 AM 
CAMT Appliances Maintenance & Repair (2 days)
Course Dates:

The Appliances Maintenance and Repair course teaches students how to install, diagnose and repair the key appliances that they will encounter on the job.


Saturday, October 20, 2018 12:00 PM 
2018 Chili Fest
It's back! Mark your calendars for the 2018 Chili Fest at a NEW location - Humble Civic Center.

Tuesday, October 23, 2018 08:30 AM 
NALP V: The Sales Process and Building Relationships
Lean the foundations of relationship selling and the importance of problem-solving for both the prospective and current resident. Learn essential duties such as listening and responding specifically to the customer, handling objections and meaningful ways to to close the sale. The course closes with a personal assesment of sales readiness.

Tuesday, October 23, 2018 01:00 PM 
NALP VI: Effectively Meeting the Needs of Current Residents
Once the prospective resident moves in, the leasing professional's relationship and responsibilites continue. Lean the importance of handling mainenance and resident issues and continuing to be the positive brand for the community. Lease renewals and a focus on the all-important resident's sense of community are pivotal skills for success.

If you are taking this as a standalone course, please arrive to our facility by 12:30 p.m. in the event the morning course finishes early

Wednesday, October 24, 2018 08:30 AM 
APPLE: Leadership - Session III


Wednesday, October 24, 2018 04:00 PM 
Onsite Goes Offsite - Baytown Happy Hour

Due to limited seating, this meeting is open to property management only.

"Networking means the act of exchanging information with people who can help you professionally."

Onsite Goes Offsite in Baytown - Calling all Baytown and surrounding area onsite personnel. Please join us for a little networking and fun!

Come meet your fellow industry peers. Your first drink is on us!



Thursday, October 25, 2018 11:30 AM 
Political Action Committee Luncheon

Topic:

Cost: This event is open to all HAA PAC members at a cost of $30 per person. Nonmembers of the PAC may attend for $40 per person.

Time: Registration begins at 11:30 a.m., lunch and program begin at Noon.

Directions: The Dinerstein Reed Prokop Education Center's Camden and Michael Stevens Interests Room is located on the second floor of the HAA/HAF Office Building, 4810 Westway Park Blvd., east of Clay Road and Sam Houston Pkwy.

Any questions and/or registrations should be directed to Alpa at apatel@haaonling.org or at 713-595-0302.

More information on HAA PAC can be found at www.haaonline.org/HAABGF/


Friday, October 26, 2018 11:30 AM 
It's the Law Luncheon
Join HAA's Legal Counsel, Howard Bookstaff, for lunch and a legal discussion in a casual environment allowing for questions and answers. Topic: TBA

Thursday, November 01, 2018 08:30 AM 
IROP (three days)
A course authored by NAA specially designed to provide the knowledge and skills necessary for new independent owner/manager of rental properties…typically 200 units or less. Topics covered include:
  • Employees
  • Preparing the Property
  • Rent
  • Marketing
  • Handling Objections
  • Applications
  • Screening
  • Rental Agreements & Lease Forms
  • Moving In
  • The End of the Lease Term
  • When Resident Problems Arise
  • Evictions
  • Resident Retention
  • Maintaining Property Value
  • Maintenance
  • Code of Enforcement
  • Financial Management
  • Taxes
  • Protecting The Investment
  • Section 8 Programs
  • Course dates: November 1-3, 2018


Monday, November 05, 2018 08:30 AM 
Extreme CAM (Five Days)
A super-charged and accelerated five-day format, EXTREME CAM is designed for those experienced managers hoping to attain the CAM designation in a shorter duration, with less time away from the property.

Scheduled for November 5th -9th from 8:30 a.m. to 5:00 p.m. each day. Exams are held in December.

Due to shipping constraints, registrations received within one week of the course cannot be guaranteed course materials at the time of class

Monday, November 05, 2018 11:00 AM 
Extreme CAS Course
Extreme CAS candidates attend four of the CAM modules beginning on November 5th. Additional Dates are:

The Resident Experience, Legal Risk Management Financial Management,

Wednesday, November 07, 2018 04:00 PM 
Onsite Goes Offsite - Webster Happy Hour

Due to limited seating, this meeting is open to property management only.

"Networking means the act of exchanging information with people who can help you professionally."

Onsite Goes Offsite in Webster - Calling all Webster and surrounding area onsite personnel. Please join us for a little networking and fun!

Come meet your fellow industry peers. Your first drink is on us!



Thursday, November 08, 2018 07:30 AM 
Blue Star Program - November
The Blue Star Certification Program is a joint effort by the Houston Police Department and the Houston Apartment Association. Created for rental properties of all sizes, the program's goal is to help law enforcement officials and the multifamily housing industry work together to effectively reduce criminal activity in rental properties.

Register online at: www.houstontx.gov/police/multi_family. Please direct questions to Officer Clark at: donna.clark@houstonpolice.org.

For More information visit the Blue Star Program Information Page.

Tuesday, November 13, 2018 11:30 AM 
Political Action Committee Luncheon

Topic:

Cost: This event is open to all HAA PAC members at a cost of $30 per person. Nonmembers of the PAC may attend for $40 per person.

Time: Registration begins at 11:30 a.m., lunch and program begin at Noon.

Directions: The Dinerstein Reed Prokop Education Center's Camden and Michael Stevens Interests Room is located on the second floor of the HAA/HAF Office Building, 4810 Westway Park Blvd., east of Clay Road and Sam Houston Pkwy.

Any questions and/or registrations should be directed to Alpa at apatel@haaonling.org or at 713-595-0302.

More information on HAA PAC can be found at www.haaonline.org/HAABGF/


Wednesday, November 14, 2018 08:30 AM 
APPLE: Maintenance - Session III


Tuesday, November 27, 2018 08:30 AM 
Leasing 101 - (Day and a half)
An in-depth introduction to the apartment industry for new leasing professionals as well as those individuals looking to learn more about the industry as a career. This day and a half program topics includes:

  • Greeting & qualifying the customer
  • Executing the lease contract
  • Overcoming objections and closing techniques
  • An overview of fair Housing and more.

Students who complete the course will receive a certificate, as well as a listing of placement agencies and management companies that are members of HAA.

If you are not working for a member company of HAA download this registration form www.haaonline.org/images/programs/pdf/leasing101_2018.pdf

Thursday, November 29, 2018 08:30 AM 
Fair Housing Seminar


Friday, November 30, 2018 11:30 AM 
ACES Holiday Luncheon
Please note that this program is open only to executives in property management (Owners, Presidents, Regionals, Supervisors, Marketing/Training Directors, etc.). New for 2017, all eligible attendees to ACES luncheons will be able to invite any of their staff to the programs, provided the registration also includes at least one person at the Supervisor level or above.

Monday, December 03, 2018 08:30 AM 
CAPS: Client Services & Stakeholder Relations
Work with property owners to clarify their ownership goals. œ Identify and understand key parts of the management agreement that establish the management company’s responsibilities and obligations. œ Create regular owner’s reports to keep the property owner informed of the status of the property. œ Recognize the ways in which lenders, regulatory agencies, and local, state, and federal laws affect the management of multifamily housing properties. œ Coach your site team to provide a safe, habitable living environment for residents, while remaining in compliance with Fair Housing laws. œ Ask yourself the questions that lead to ethical decision-making.

Wednesday, December 05, 2018 03:30 PM 
Go Getters Happy Hour
Join the Go-Getters committee and help strengthen your association with new members and new involvement. New & prospective members are welcome! Visit the Go-Getters Corner at www.haaonline.org/gogetters for tips and tools for recruiting, join a team and learn about the incentives.

Friday, December 07, 2018 07:30 AM 
IROC Breakfast - December
The Independent Rental Owners' Connection (IROC) offers customized education and networking programs just for you!

This month's topic: TBA


Tuesday, December 11, 2018 11:30 AM 
Political Action Committee Luncheon

Topic:

Cost: This event is open to all HAA PAC members at a cost of $30 per person. Nonmembers of the PAC may attend for $40 per person.

Time: Registration begins at 11:30 a.m., lunch and program begin at Noon.

Directions: The Dinerstein Reed Prokop Education Center's Camden and Michael Stevens Interests Room is located on the second floor of the HAA/HAF Office Building, 4810 Westway Park Blvd., east of Clay Road and Sam Houston Pkwy.

Any questions and/or registrations should be directed to Alpa at apatel@haaonling.org or at 713-595-0302.

More information on HAA PAC can be found at www.haaonline.org/HAABGF/


Thursday, December 13, 2018 06:30 PM 
HAA "NEXT": Mix n Jingle
This holiday season, join your HAA Young Professionals ages 35 and under for a FREE festive night out. Live music, appetizers, drinks, holiday cheer, door prizes and more! Whether you make some new friends or reconnect with those you've missed all year, it's sure to be a memorable night you won't want to miss.

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