Thursday, May 16, 2024 at NRG Center, Hall B

Register for the 2024 Education Conference

Management professionals only.
Non-exhibiting suppliers are not permitted to attend.

Conference Schedule:
8:30 am - 9:30 am | Welcome and Credential Breakfast

9:45 am - 10:35 am |Conference Session One

Dr. Debbie Phillips

The Breakfast of Champions
What are you eating? What’s Eating You? We have all heard that breakfast is the most important meal of the day. I want to encourage you about how you select your mental food. What you feed your mind is just as important as what you feed your body. Do you treat yourself like a world class athlete? This workshop serves as a catalyst for reaching new heights in personal mastery. Creating a positive mental mindset is the first step in changing your circumstances. Learning outcomes include:

  • A “mental meal plan”
  • Techniques for creating balance
  • Strategies that strengthen your mental muscle
  • Triggers that derail your emotional intelligence
  • Successful shifts for personal success

Toni Blake

Uplifted Leasing & Renewals
Toni Blake brings her newest Leasing & Renewal strategies are MADE FOR THIS 2024 Houston trade show. Discover how to defend your NOI in a flat market and value-stack your leasing presentation. Your teams will learn proactive relationship strategies to inspire leads during the online rental search in their ILS, review sites, social media, and community websites. Toni will show you how to raise rents on renewals without raising eyebrows with her powerful 24 Points to Consider negotiation card game. Bring your entire team for a UPLIFTING experience to level up their overall leasing and renewal performance in 2024.

In the 2024 Uplifted Leasing & Renewal LIVE event, attendees will be given an Apartment Association code to register for a 30-day FREE All Access Pass to the Toni eDemand Online Library. This extraordinary online follow-up training library includes the entire 6-hour training event, plus access to download the Uplifted resources and tools. See details online about the Toni e-Demand Library.

Michael Olvera

Repair vs. Replace
When is it truly time to replace something vs. when something just needs to be repaired? We will talk through the overall assessment of the failed component or components and if it makes sense to invest in a repair vs. purchasing a replacement.

10:50 am - 11:40 am | Conference Session Two

John Sons and Jeremy English

Listen to me!
According to recent mental health surveys, employees are feeling like their voices aren’t being heard and their concerns aren’t being understood. We will dive into what it takes to listen with purpose and understanding, and why this is important to your team's mental health. Learn why listening is the most important communication tool,  whether you’re meeting in-person or across the miles.

Kristi Fickert

Unleashing the Power of AI: Easy-to-Implement Use Cases for Multifamily Professionals
Curious about the magic of AI and how it can transform your role and on-site operations in the multifamily world? This session is designed especially for Leasing Consultants, Property Managers and Regional Managers and Marketers who want to harness the power of AI without the overwhelm. Join us to demystify AI, explore free AI tools, and discover practical ways you can use them to boost leasing success and create memorable renter experiences. Plus, discover how to keep your authentic voice and brand front and center, even if you do leverage artificial intelligence. Save time, money and valuable resources by becoming more efficient - all by harnessing the power of AI. Join us in this beginner-friendly session to unlock the potential of AI for on-site roles. Learn practical tips, explore free tools, and leave with a toolbox of ideas to supercharge your leasing and tenant interactions. No tech wizardry required – just your curiosity and enthusiasm!

Eujenio Rojo

New A2L Refrigerants, Myths and Facts
New A2L air conditioning equipment will begin to arrive this year. Learn about the regulations and safety protocols essential for these slightly flammable refrigerants.  Understand the new installation procedures, know what tools will be required and learn about mandatory leak sensors and other equipment components.

12:00 pm - 1:00 pm | Lunch and Two Concurrent Speakers     

Judge Goodwin and HAA General Counsel, Howard Bookstaff

Jury Summons: Be a Part of the Jury Pool for The Mock Trail
Trials and Tribulations of an Eviction Trial
Topics Discussed: NTV’s, trail prep, presenting case before judge and more.

Nelson Carcamo

The Leader’s Heart” Unveiling Leadership: Navigating the heart of innovation and inspiration
Dig into insightful narratives, profound experiences, and visionary perspectives that will inspire and resonate with the essence of effective leadership. 
From navigating challenges to fostering innovation, this speech promises a thought-provoking journey into the heart of leadership principles.

Expo Schedule:

12:00 pm - 1:00 pm | VIP Hour (invitation only)

1:00 pm - 5:00 pm | Expo

Houston has the largest local multifamily EXPO in the country to connect suppliers and management teams to get information about their products and services to assist with property performance, get creative with revenue resources, and help your bottom line.  

Plus, participate in our cash giveaway by visiting our Featured Suppliers!

Keep checking back for updates. 

The EXPO only is free to all owner/management company personnel.  

Exhibit Space is

Get on the waitlist!  Click here to download the map, rates, waitlist contract, and other exhibit information.
Contact Amanda Sherbondy, at for more information.

We're sorry, non-exhibiting supplier companies are not able to attend this private event.