Programs on Main Street are designed for all on-site and entry-level multifamily professionals, including:

  • Leasing Professionals
  • Managers
  • Maintenance personnel 

Main Street Programs cover the fundamental subjects of multifamily:

  • Fair Housing
  • Customer service
  •  Sales skills
  • Communication
  • Life skills



Detailed Session Descriptions

Avenues: Main Street - 1
03/25/2025
10 Characteristics of Resourceful People - Building a MacGyver Culture with Toni Blake, TotallyToni
Historic inflation on the heels of a global pandemic has created a challenge that demands a resourceful culture. When the pivot replaces standard procedures, the resourceful mindset finds a way! The MacGyver Culture leads teams through how to acquire top-down permission for innovation and forward-thinking change. It focused on implementing clear workflow solutions and reenforced the value of delegation and teamwork. 

 

Avenues: Main Street– 2
04/30/2025
Dealing with Difficult, Disparaging, Degrading, Demanding, and Dismissive People - Bosses, Coworkers, and Residents with Rick Ellis, Ellis Consulting Group
Ask any onsite apartment professional and they will tell you the toughest part of the job is “the people”. This presentation is a survival guide for dealing with difficult people. Rick Ellis will show how to remain calm, professional, respectful, and still assertive in some of the most exasperating circumstances.  You will be trained to identify multiple types of difficult people and equipped to deal effectively and empathetically in even the most chaotic discussions. Most importantly, you will learn to listen, empathize, understand...maybe even compromise with these difficult people and turn them into raving fans. Well, at least into potential allies.


Avenues: Main Street - 3
07/09/2025
Selling Made Simple: How to Help Your Customers “Fall in Love” With Your Community with Rommel Anacan, The Relationship Difference
It seems like the job of selling in multifamily should be simple enough, right? Shouldn’t you be able to just take your clients around the community and then confidently and easily close the deal? If you’ve been in the industry for any amount of time, you know this isn’t the case! Selling in the multifamily industry is different from other industries. And if you don't know the right strategies to use, you'll end up doing more work and getting worse results! That's why we're inviting you to the Selling Made Simple training! You'll discover the secrets of creating emails that excite, calls that convert, tours that tantalize and overcoming objections (without being pushy or sleazy) so that your customer will want to buy from you (and only YOU!) You'll walk away from this training workshop feeling clear, ready and confident to crush it in multifamily leasing!


Avenues: Main Street - 4
08/28/2025
Mastering Your Memory with Tyler Enslin, Tyler Enslin International
The human brain possesses an incredible amount of power to store and recall information. Unfortunately, most people are never taught how to fully access this ability. In this fun and highly engaging training, attendees will learn unique and exciting methods to increase their memory skills to extraordinary levels. Most importantly, this program teaches participants how to use these concepts in daily life. Instantly recalling people’s names, giving presentations without notes, increased focus, and improved mental organization are just a few of the practical benefits of this intriguing program. Tyler delivers this session in energetic fashion with no notes or PowerPoint to encourage maximum audience participation in order to impart as much value as possible to all who attend.